At the time of the acquisition, all WebEx applications were built on the MediaTone platform and supported by the WebEx MediaTone Network (originally called the WebEx interactive network), a global network intended for use with on-demand programs. The network was designed by Shaun Bryant, WebEx's Chief Network Architect, and Zaid Ali Sr, Network Architect, to be one of the first SaaS platforms on the internet.
The company acquired Intranets.com in 2005, providing entrance into the small- and mid-size business market through the company's customer base of businesses with fewer than 100 employees. It acquired the ability to offer online collaboration tools such as discussion forums, document sharing and calendaring while Intranets.com provided access to the WebEx communications environment for its customers.
On February 21, 2006, AOL and WebEx announced plans to launch a business version of AOL's instant-messaging software, AIM Pro, with additional features to help workers collaborate using conferencing tools offered by WebEx.
On September 26, 2006, the company announced plans to offer a web collaboration "mashup" platform called "WebEx Connect".
On November 17, 2014, Cisco announced an evolution of WebEx called Project Squared.
As a result of a securities fraud investigation initiated by the SEC and by various state Attorney General offices, Goldman Sachs faced charges of issuing unfair research, including coverage of WebEx, and IPO violations for the period 1999 to 2001. WebEx management allegedly dictated to Goldman Sachs analysts what the research should and should not include. WebEx maintains the management's information was accurate. Another charge accuses Goldman Sachs of violating securities law in its allocation of shares in WebEx's initial public offering.
On September 27, 2005, WebEx sued Raindance Communications, Inc., a competitor, for patent infringement. On October 14, 2005, Raindance filed a countersuit against WebEx for patent infringement. Both parties sought both damages and an injunction enjoining further acts they claim to be infringing on patents. On March 31, 2006, the parties agreed to the dismissal of both actions, releases of claims for past infringement, payments associated with those releases, and cross-licenses to each other's patents. The agreement resulted in WebEx receiving $1.0 million from Raindance.
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